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I am a picky, discerning traveler and found the El Dorado Casino and Hotel to be absolutely wonderful!!
The rooms are spacious, up to date decor, comfy beds, luxury bathroom with soaking tub looks like a soaking tub you would see it a fine spa.
A friend and I were here and shared a room in June, Just 2 months later, we had both rec'd vouchers in the mail - 4 nights worth of comp'ed rooms. It was our once a year casino junket but because we were sent vouchers for a free stay in their luxury rooms, we're going back later this month. The staff is super friendly. The security at casino is wonderful!! We always felt safe and well guarded.
Bell men and valets were best I've seen since staying at a 5star resort in Maui in Front desk staff also very helpful. Areas that need improvement Are you listening El Dorado??. Check in time needs to be earlier than 4pm. I would be at El Dorado spending more money if check in time were closer to 1pm.
I drive in from out of state, and when i finally make it to the El Dorado, I want to be able to unpack my bags, relax momentarily, and then run immediately down to casino to start spending money.
Sunday champagne brunch - Extremely disappointed. Much of the food looked like school cafeteria food to me and didn't taste much better.
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The "champagne well" was small and out of place - and only barely trickled out tiny amounts at a time where there were people waiting to fill their glass. A new champagne dispenser is in order as in a change in the menu. The baked items were all good. Eggbeaters should be offered as a choice if you order an omlet. My club card was not working right and I spent half my time on the first trip trying to get it to work right in the machines. I ended up having to get a whole new card and that card had the same problem.
I would have spent more money if I had not had to mess with trying to get my club card fixed for the first 2 hrs i was there. Finally, there were not enough cocktail waitresses in the casino.
Once again, it took an act of congress to get a waitress for cocktails. Overall, small issues to resolve. But still gets a 5 star rating from me. It changed hands again last year and was renamed the Eldorado with the new owners spending money to upgrade the casino and hotel. We had not been to this casino for two years, we visit Shreveport regularly for Family, and liked the Horsehoe, but I guess our play was not enough as the offers from them have got more pathetic over the past 18 months, and the room rates have gone into the stratosphere.
Check in was quick, friendly and smooth, the public areas are all clean and well kept, on the way to the room, was pleasantly surprised, they really have done a good job of maintaining the hotel.
The room has a small marble foyer, off which there is a huge marble Bathroom with big tub, and separate shower. Nice size closet with an in-room safe, just big enough for the laptop and a few other things!
Our bedroom had the king bed, along with a Loveseat, chair and table, with a small window, looking out onto the River. A nice touch the curtains open The Four Kings Casino And Slots a pulley a the side, presumably to replicate the theatre.
Its obvious a lot of money was spent on the rooms when the place opened. If they want to spend money on the hotel, this is the first place they should start. The Casino itself has been very nicely updated and is spacious; you cannot tell you are going onto a boat. Foodwise, we only ate room service, which is very reasonably priced!
I wanted to try the Vintage Steakhouse, but the reviews here and talking to someone who had just been put me off, maybe another time, or there are other places. Overall a very pleasant stay, we have already booked for Thanksgiving, Right now there is not much choice if you want to stay in someone better than a Motel in Shreveport without having your wallet mugged, but the Eldorado is one of best options right now, if they can fix the minor things in the hotel - it would be perfect!
Carmen, thr young lady at the Jack Of Hearts Casino Junket Club Fitness in desk was extremely helpful and informed about the rooms, hotel, etc. The choice of restaurants was great. However, part of our dinner meal at the Vintage was comped because the prime ribs were not prime rib. Our waiter had 8 tables and didnn't check with us during dinner until he asked how dinner had been.
There was no working circulating air vent in our bathroom. The little knob on the bathroom wall beside the reostat for the bathroom lights didn't work.
I got my mail about 4: The operator told me they were out of the tickets. She said that they had sent out more cards than they had tickets. This is very poor entertainment management.
There was also a number on the card saying I could call the Dallas office and speak to my host. No one answered the phone. This is not the first time this has happened to me. I do not have a problem with the motel, playing and the food. All that is very good. The problem with the entertainment situation needs to be taken care of. I'm sure I am not the only one this has happened to. Had a great stay at the El Dorado with my family.
We did not come for the casinos but just wanted a nice place to stay while visiting Shreveport. We were in room I lived in that sunken tub.
Kids loved to use the shower too!!! Loved the pictures and furniture. Was generally clean but did notice a stain on one of the chairs and the curtain.
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It was an expensive champagne brunch, so it really saved us money. Kids payed the same as adult Also when I went to buy a piece of cheesecake at their bakery I commented that it was for my kids and I to share. When I got back to my room and opened the container there was two huge pieces instead of one. LOL They were up in a flash with needed goods. We came back and I was told to come back again.
We came back at 2: Came back about 2: They had to check people in manually. Really slow and crazy. What upset me was the girls working the check-in desk. They were cold and indifferent. When I finally was able to check in they pretty much ignored me and had to be told by a superviser who walked over to help me.
I promise, I was very polite. All in all i loved the place. Not very many kids there but enough that I didnt feel uncomfortable having mine. They dont cater to familys but I would still recomend the El Dorado. We have stayed the El Dorado Casino this past March and certainly enjoyed their remodeling of the rooms.
We enjoyed the Buffet and the casual atmosphere and plan on another trip in late July Goodbye lumpy Shreveport, Leeziana! The Hollywood Hotel was where I stayed. While, a mediocre double queen, an exceptionally beautiful, and sparkling bathroom both bath and shower saved the spirit of this room. From one minute to the next, yelps of joy, and cries of pain can of course be heard on the six tables of dice and chips.
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All this amongst the standard quantity of penny, nickel, quarter, and dollar slots machines. Though the size of a large conference room, not a bar was to be found on this level. Apparently craps players work on adrenaline, and not alcohol? Who knows… Directly above, on level two seemed to be the main carpet where feet shoveled, dreams came true, and of course came to abrupt endings.
A few Poker, and BJ tables were clustered in between a large room of slots machines. Once, or twice during my many trips to the bar, the kind bartender saw me coming, and readied my drink like a gentleman and a scholar. Just like the levels one and two, this room was an equally sized large conference room. Rather than blow fifty dollars inside of five minutes on one of the smaller but more traveled tables, players invest forty dollars and receive 1, chips for a 10 player game expect a waiting list.
Unlike Vegas, or A. Across the street from the Red River District- This covered by the river bridge outside mall-like strip featured bars, restaurants, and a comedy club. Crown Casino Complaints to The Fremont Experience in Vegas, this spot was clearly a nice place to be.
Free live music nightly starting in Aprilentertaining spray paint artists, and cool air breeze off the river made this a serene getaway from the gadgets and lights of the casino.
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