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J ason Stevens doesn't scare easily. He is 6ft 3in and knows how to handle himself. But when two men wearing balaclavas stormed into his betting shop on a winter afternoon and pointed shotguns over the counter, he froze. Most experienced betting shop staff have either found themselves in a similar situation or know someone who has, he says. After 25 years in the industry, Stevens says the threat of armed robbery remains, but now a new menace means employees are, in some cases, afraid to go to work.

Accounting for almost half of betting shops' profits, the machines are attracting a new audience.

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It's just not nice that you come to work and feel on edge, not knowing what's going to happen," says Sandra Thompson, a betting shop manager at William Hill. Bookmakers are now more like "mini casinos", says Thompson, and fixed odds betting terminals are driving the change. When some punters lose they get angry. Thompson says she often works alone, regularly faces abusive customers who swear, spit, punch and kick the machines in a mixture of frustration and desperation after losing money.

According to an internal memo seen by Guardian Money, William Hill instructs staff not to contact the police when customers not already known to staff damage the machines. The memo also states: The memo explicitly states that one of its purposes is "to reduce the number of reports to police". William Hill, Britain's largest bookmaker, recorded just 67 incidents of "violence in the workplace" last year across 2, shops. We don't get paid enough to put up with some of things that we have to put up with — it's Free Computer Casino Games Downloads. A William Hill spokesman says the company adheres to industry-wide standards, highlighting that all incidents of anti-social behaviour are recorded with head office.

The memo, he said, "was put together in conjunction with the Met Police, the ABB Association of British Bookmakersand also the heads of security representing the UK's major bookmakers. This was an industry-agreed policy, created to improve the reporting process and enhance the chances of successful prosecution in the case of criminal damage.

Figures released by the Metropolitan Police after a Freedom of Information request show that between January and June there were 2, violent incidents against another person in betting shops across London. This number is rising.

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Inthere were cases, compared to in — the last full year of data. From April to Junethere were robberies at London betting shops where a gun was used, according to the Metropolitan Police. Across the industry, continuously, staff are told not to report incidents of violence against fixed odds betting terminals in shops.

While this is going on, staff are taking abuse as well. They're playing a political game with it. They don't want bad stories, they don't want statistical information backing up what everyone knows who works in a betting shop. It is a mini casino and if you put more machines into a shop, then that's all you can call it. The art of bookmaking is long gone and that's really sad for a lot of the guys I represent.

From April to Marchthe number of betting shop employees fell from 60, to 54, while the number of betting shops has increased from 8, in March to 9, in March Darren Andrews, who used to work for Paddy Power, which has shops in the UK, says that in the five years he spent working in betting shops he encountered "three or four" bad incidents involving betting on football or horse racing. With the machines, there could be "six or seven incidents of aggression a day," he says.

I think they'd be capable of doing anything in that 30 seconds," says Andrews. Once I opened up the shop on a Saturday morning — we'd only been open 15 minutes and this bloke had done a grand on the machines.

He started swearing, hitting the machines. I asked him not to and he started turning his aggression on me. A Paddy Power spokesman stressed that all staff are trained to deal with problem customers. You do get rowdy customers, like any industry.

If there's a particular hotspot, we'll send our training staff to help deal with specific situations," he explains. Despite receiving threats of rape while working, Lisa Brown, a betting shop manager at Betfred, says no one from management has checked on her welfare. So if one starts, the whole lot starts — it's like having a mini riot in your shop.

Brian Taylor, a William Hill betting shop manager, has 30 years experience in the industry and seen fixed odds betting terminals overtake football and horse racing as the most popular over-the-counter business.

Members of staff are encouraged to get traditional customers playing the machines through tournaments and free bet promotions, he says. There'll be one of them playing and 14 watching and you just get dog's abuse," says Taylor, who has been a victim of armed robbery, and been hospitalised after an assault at work.

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People could be on those machines 12 hours a day, I absolutely abhor them. I feel particularly sorry for the younger staff as they're not used to dealing with it.

A lot of people don't want to come into work any more and I don't blame them. For Stevens, who has had to endure six robberies throughout his career, new measures introduced this year by Ladbrokes, which has 2, shops in the UK, mean that staff may have to work alone during the evenings. A Ladbrokes spokesman said: We will continue to monitor it on an ongoing basis.

But Stevens feels differently about the reality betting shop employees face. They don't feel like they've got a choice. It was simply a case of take it or leave it. Please choose your username under which you would like all your comments to show up. You can only set your username once. With many job hunters struggling to even get an interview, it would be doubly frustrating to throw the opportunity away by saying something stupid.

Consumer affairs Gambling Fixed-odds betting terminals features. Order by newest oldest recommendations. Show 25 25 50 All. Threads collapsed expanded unthreaded. Loading comments… Trouble loading? Signed in as Show comment Hide comment. Your comments are currently being pre-moderated why? Please keep comments respectful and abide by the community guidelines.

Does job insecurity make you less likely to take sick leave?

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Sick days are on the decline and it has been suggested that recent falls are linked to the recession. Tell us your experiences. Work days lost to sickness fall in Concern over job security is possible cause of reduction in number of working days lost to illness, ONS report shows.

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    Bullying in the Workplace awareness training course materials are designed for trainers and HR Managers to train all employees and leaders how to be aware of and identify bullying, what to do when bullying is witnessed or experienced, and to help create and implement anti-bullying policies. This is an essential training  Missing: game ‎chance ‎casino. A manager calls an important meeting with no time to prepare, making aco-worker appear incompetent. She ridicules him in front of his peers and jumps at the chance to criticize his work. She's a bully. And she's setting up a co-worker to fail. For all the publicity surrounding schoolyard bullying, and the. engages in harassing behavior. Audience: Managers and/or Supervisors. Code: scomp Preventing Unlawful. Workplace Harassment: Employee Edition minutes. Corrupt Casino. The place where people come to realize that taking your chances in bribery and corruption rarely pay off. Each time the wheel lands.
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    Since , 25 states have introduced workplace bullying legislation that would allow workers to sue for harassment without requiring a showing of discrimination. Critics contend that these laws would encourage frivolous lawsuits. Could they protect workers from bullying while not opening up employers to. Fixed odds betting terminals offer customers £ bets every 20 seconds on casino-style games. Accounting William Hill, Britain's largest bookmaker, recorded just 67 incidents of "violence in the workplace" last year across 2, shops. "It's so they While this is going on, staff are taking abuse as well. Construction: Fundamentals For Safety · Ergonomic Essentials for Office (DSE) · Hazardous Substances Safety Essentials · Height Safety Essentials · Manual Handling For Industry · Office Fire Prevention And Response · Warehouse Manual Handling · Workplace Bullying & Harassment · Workplace Fire  Missing: game ‎chance ‎casino.

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Oct , A chance to break through the shame and silence surrounding bullying. It is a week to be daring and bold. July 23rd, SHRM: Workplace Bullying Laws on the Horizon? By Ron Maurer, SHRM, July 16, Since , 25 states have introduced workplace bullying legislation that would allow workers to sue for harassment without requiring a showing of discrimination.

The campaign describes workplace bullying as repeated health-harming mistreatment that takes one or more of the following forms: Verbal abuse Offensive behaviors that are threatening, humiliating or intimidating Work interference or sabotage that prevents work from getting done Some of the most common tactics used by workplace bullies, according to the Workplace Bullying Institute: Workplace bullying is all too real, victims say Metropolitan Corporate Counsel: Does Kentucky need a workplace bullying law?

Bullying at work should not be ignored. December 14, at 5: December 15, at 1: July 16, at 8: August 21, at 2: January 16, at 9: What do You think? Once I had to wait almost two weeks, sitting idle at my desk, until my computer and accounts were set up. Mooney Enterprises, San Antonio. Alone at Lunch In a post-hire survey, one of our clients scored the weakest on one statement: Plumbing Problems I took a new employee on a tour of the office only to have the sink erupt into a waterfall as we walked in the kitchen!

Clueless When I walked into a job as an HR manager with a previous employer, all the people I had interviewed with and would be working with were out of the country. And make sure to spell her name correctly on business cards and the company announcement of hire. This person laughed at me for taking notes and never explained any of the details of how to do the job.

Needless to say, I was fired because of a lack of protocol training. Passing the buck is inefficient and unfair to all parties. On top of that, the new employee was required to share a hotel room with a stranger. You may be trying to access this site from a secured browser on the server. Please enable scripts and reload this page. More from this Issue. By Dori Meinert Jun 1, You have successfully saved this page as a bookmark. Please confirm that you want to proceed with deleting bookmark.

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Does this new footage reveal muzzle flashes from helicopters, an air…. New Trump executive order targets Clinton-linked individuals, lobbyists and perhaps uranium…. Radio station jammed after it was reported U.

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Click here to upgrade to Firefox for free. For optimal viewing, we recommend these web browsers: Mozilla Firefox , Google Chrome. Start Here Could you be bullied and not know it? Share your story, get advice. A Suicide Case Study. Think first Expert Witness. Oct , A chance to break through the shame and silence surrounding bullying. It is a week to be daring and bold. July 23rd, SHRM: Workplace Bullying Laws on the Horizon?

By Ron Maurer, SHRM, July 16, Since , 25 states have introduced workplace bullying legislation that would allow workers to sue for harassment without requiring a showing of discrimination. The campaign describes workplace bullying as repeated health-harming mistreatment that takes one or more of the following forms: Verbal abuse Offensive behaviors that are threatening, humiliating or intimidating Work interference or sabotage that prevents work from getting done Some of the most common tactics used by workplace bullies, according to the Workplace Bullying Institute: Workplace bullying is all too real, victims say Metropolitan Corporate Counsel: Does Kentucky need a workplace bullying law?

Bullying at work should not be ignored. December 14, at 5: December 15, at 1: July 16, at 8: August 21, at 2: January 16, at 9: What do You think? Click here to cancel reply.

It did not involve sexual harassment. It was abuse not based on gender. It was primarily abusive, but sexual harassment was also part of the experience.

It was solely sexual harassment because I was a woman.

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