Maryland Live Casino Dealers

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  • Prepare to launch a new career as a Table Games Dealer at Maryland Live! Casino with training from Anne Arundel Community College. Become a certified Dealer in Blackjack, Craps, Roulette, Mini-Baccarat, and more.
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  1. More than live action table games give you more ways to play and more ways to win. Dozens of “dealer-assist” electronic table games get you in on the action at your own private table. A wide variety of table limits offer pulse-pounding excitement at every level. And with 24/7/ gaming, any day could be your lucky day.:
    The only way Maryland Live casino will get involved with any issue any employee is having is if you threaten to sue. Only position I'd recommend applying for is table games dealer or poker dealer anything other departments than that they treat like trash. Females be warned, almost every guy will hit on you and harass you. Average salaries for Maryland Live Casino Table Games Dealer: $ Maryland Live Casino hourly pay trends based on salaries posted anonymously by Maryland Live Casino employees. Maryland Live Casino reviews. A free inside look at company reviews and salaries posted anonymously by employees.
  2. 8 Maryland Live Casino reviews. A free inside look at company reviews and salaries posted anonymously by employees.:
    Average salaries for Maryland Live Casino Poker Dealer: $5. Maryland Live Casino hourly pay trends based on salaries posted anonymously by Maryland Live Casino employees. A free inside look at Maryland Live Casino salary trends. salaries for jobs at Maryland Live Casino. Salaries posted anonymously by Maryland Live Casino employees. A dealer school that Maryland Live casino set up as it scrambled to hire qualified staff as to run its table games was a scheme to avoid paying wages while training employees, according to a lawsuit filed in federal court Tuesday.
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Once you are on the floor you have the supervisors and dual rates that are on power kick from being in the suit. They are very rude, disrespectful, and they do not care about anything or anyone but themselves.

They have personal conversations in front of customers where they are cursing and customers can clearly hear what they are saying. Dealers like to argue with each other in front of customers. Everything on the floor is just unprofessional in general.

If you become a dealer they openly tell you that you have different procedure for everything. If you are coming from another casino that's not how things are suppose to work. Train all floors, dual rates, and pit bosses properly and get everyone on the same page when it comes to table game procedures. Thanks for your comments.

We offer 14 courses to our leadership to build their management skill set. We are also evaluating table games procedures to bring more consistency to our department. Employees are expected to park on the 7th floor of the garage Monday through Thursday, which has easy elevator access.

This isn't particularly inconvenient. However, Friday through Sunday, employees are expected to park approximately two miles away, in the ever emerging "off-site parking" a terrible trend that treats employees as expendable to customers - there is no reason employees should not have continued access to the garage or to the mall parking lots. Park in the mall parking lot anyway and just walk to the employee entrance.

Arrive 10 minutes prior to your shift instead of Pass all the chumps waiting for the shuttle bus back to the off site parking lot walking back to your car. Laugh quietly to yourself as you leave for home 20 minutes before them all. This is a terrible characteristic to have: Still, if you do your job well, your interaction with them will be minimal.

Although classes teach you the basic know how, you don't become a professional dealer until you start dealing professionally: The game is more fast paced, you make payouts you're unaccustomed to making, you work for far longer than you're used to in that role, you deal with a wide variety clientele. Not to mention the real estate invested, built, and recently opened and opening, a myriad of other shopping centers, a plethora of other restaurants, ranging from the casual to the upscale, and the variety of hotels nearby.

Still, the clientele is simply They are, generally speaking, rude, abrasive, demanding, vile, drunk, confrontational, hostile, and disrespectful. That isn't to say they all are, and of course there are two isolated high limit rooms. But it isn't so much as a economic issue as it is a social issue. It's just quality of the people in the area, there's no explaining or excusing it, it just is.

I find that there are enough pleasant customers to off set this, at least for me. I also think personal attitude can make a huge difference here. I've worked at many entertainment companies including a movie theatre, alcohol distributors, and talent scouting.

When comparing the stress, pay, respect, and black out days, Maryland Live is easily in last place but I know what to expect with this industry. If you're not used to working in the entrainment industry you're in for a rude awakening.

Prizes awarded to employees. Cheap medical, dental, vision, and k for FT employees. Healthcare benefits now offered for PT employees post Obamacare. Many ways to move up in the company without college degree or former casino experience. Ability to move to different departments and jobs if unsatisfied currently and qualified. Employees of all cultures and backgrounds.

Many shifts to choose from to fit your personal needs. Point system for attendance with non-salaried employees. If you're late, call out, or have to leave early for any reason Emergency or not , you will be pointed between.

Employees can be extremely rude and ignorant. Many "black out" days where you cannot request off. In non- salaried jobs you will be on your feet for your entire Shift except for 2 breaks. Thin poor quality uniforms. Gaming license is expensive. Taken out every check although union representatives are never seen after orientation. To be fair, this isn't the casino's responsibility.

We love the interchange meetings, however, you should have meetings with members of each department to hear their concerns.

If an employee has a problem with their departmental management, they cannot feel secure in making a complaint to said management. Make HR, payroll, and clinic services available to grave shift overnight and weekend employees. If I need paperwork or my paycheck isn't right, I have to wait until M-F to get helped. Increase pay and do it now before other casinos open.

Maryland Live has no real competition on the east coast even from Atlantic City as it pertains to revenue. I've never been happier during any other job. Lot's of breaks, Paycheck isn't too bad after tips are included. It's a decent paying job for non-college-educated young adults that can deal with high levels of stress and verbal abuse from customers. I've never been more stressed during any other job. Miserable customers can ruin your day. Some lower level management and dual-rate employees have no clue what they're doing.

The customer "is not" always right in this business. But the dealer almost always takes the blame either way. Mandatory union membership and dues taken out of every paycheck. Where's the internal customer service? We understand that customer service is essential in this business; but when a customer is being disrespectful to a dealer, that customer needs to be asked to leave.

It seems that management cares more about the casino making money than they do about their staff. It makes us dread our otherwise amazing jobs. I have made a lot of friends here, there are around 2, employee's. They allow tattoo's and piercings.

I have yet to experience "power trips" from managers here. On site health center is very clean and professional. A lot of breaks and down time. This casino is laid back.

They are not strict on procedure like most places. Must be 21 to deal cards here. This casino tends to favor the comfort of gamblers over their employee's.

They force you to work 6 days a week sometimes. Cost of living is extremely high in this area. Some of the gamblers here are very ghetto and there have been "incidents". Dealers getting spit on. The uniforms are below average in comparison to other upscale casino's.

Management is good here. I think the dealers could use more training. Game protection needs to be better. Your response will be removed from the review — this cannot be undone. This will replace the current featured review for targeted profile. Are you sure you want to replace it? A good place to work. For people whom do not require a great income this is a good place to work I was full time for one year got on raise and part time for two years NEVER got a raise, Tips are poor for a casino.

Was this review helpful? Great place to work. I enjoyed working at the casino. They have great benefits great pay great people. But they worker harder on providing transportation for people who need it. Room for internal growth. A friendly environment with a lot of benefits.

The company has a lot of employee programs that help out with a lot family issue's. Maryland Live Casino is a casino where many of its managers have professional ethics. They value the good employee and take care of them. They have benefits like the medical plan, perfect attendance bonuses, growth opportunity. They carry out motivational activities where the employee participates and can earn money or products such as television, food in some of their restaurants and many more things.

Very fun place to work at people per shift a lot of time members everyday something new was happening in your department. A bit on the clique' side. Friendly, but there was definitely a "favorite" mentality. I enjoyed my time there, but was also a bit of a relief to move on. Not the cleanest casino. I dont like the point system. Management was hard to locate when needed. Any complaints were deligated from one person down the line til it was swept under the carpet.

Face pace busy work environment. My overall review of Maryland live would be very fast paced environment busy. I worked in the cage unfortunately the cage was very unorganized we were always short staff due to the high turnover rate the supervisors are inexperienced and lack professionalism. A typical day really depends on with what i was assigned to do for that day. I learned how to work with people and be around guest with different cultures and backgrounds. The management were courteous and respected my ideas and concerns.

The absurdity is fun, for a time. Worked as a marketing rep at MD Live for over a year. It was the first job that got me interested in my path of production and live music. However I was unable to advance myself in that field while working there. I also do not believe that I was fairly compensated for the extra work that I was asked to do in my role, such as become the house emcee. The guests were typically fun to interact with, but as my tenure moved on I began to see the effects of gambling addiction up close and the impact it has on people's lives.

At that moment I started to lose faith in the job and question what I was doing. I loved working there. I loved working for them and outside of the schedule I have never worked for a job where I loved every single co worker and every single manager and supervisor I ever had..

The care about you and are genuinely concerned with your well being and your success. I highly recommend this company. As previous reviews have said this can be a fun place to work depending on your position and how well liked you are.

Management shows favoritism and inexperienced. Very rarely have a weekend off. They think your life should revolve around the job. Only work here if looking for an in between job. HR is a joke and waste of breath complaining to them. The men around here objectify women tremendously.

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They say the Arundel Mills casino broke federal and state laws, and they want back pay and damages. Their lawyers are asking that the suit go forward on behalf of all people who participated in the training. Carmen Gonzales, a spokeswoman for Maryland Live, called the allegations "wholly without merit. Maryland Live was authorized to start running table games in a referendum approved by voters in November The casino began advertising the school almost immediately after the referendum passed, the plaintiffs say, and received 9, applications.

But it offered spots at the dealer school to only applicants, the plaintiffs say — almost the exact number it intended on hiring. In a news release at the time, the casino said acceptance into the course did not guarantee employment.

Davis III, an attorney for the attendees, said being accepted into the school itself amounted to being hired. Flexible management and they are willing to work with you when an emergency arises. Prefer not to answer this question at this moment in time. Easy job if you have experience. Good money, meet a lot of interesting people, coworkers are fun to work with.

Overall management style makes communication difficult. Miscommunication between management, Dept. Head doesn't understand inner workings, Scheduling Dept. Forcing people to use their PTO when absent is illegal. No where did I sign away saying that I will use my pto when I call out. This is something that should be taken up with through the Union.

Which is also a joke. Exciting and fun to work at. Lots of friendly people to work with. Turkey and bonus giveaway. If you section doesn't make your goals,everyone in your departments get a bonus.

Show more appreciation like the other departments. Benefits benefits and pay good hourly working people. Your response will be removed from the review — this cannot be undone. Always hiring for full time. Manager never even tried to speed up license processing so that employment can begin. Could take up to 3 months. Expensive housing in the area Union which you have to join seems worthless especially if you get fired in the first 90 days No work life balance and part time for poker dealers with variable shifts.

Even though the management told me the schedule would be out 3 weeks in advance it was frequently out under two weeks in advance. Days of week varied as well as day and night shifts. Would definitely interfere with someone with a second job or going to school. Difficult to trade shifts. Paperwork was lost on occaision. Sometimes I had 2 night shifts and a day shift and that made it more difficult to trade shifts. Also 3am start times on the weekend made it difficult to trade because they considered that a Saturday or Sunday shift and not a Saturday shift.

You could not give away shifts or pick up extra shifts as part timers. Getting on the facebook page and that helped somewhat with trading shifts. Offsite parking on weekends during peak times and it was about 2 miles away and you have to catch a shuttle bus to work from the parking lot adds an extra 30 minutes to the commute.

Dining card which was not linked to an account and upon leaving or termination you forfeit the money on the card. Interchange meetings to tell the future for the casino They tried to make it fun but boring if you been in the biz a long time Hard to get promoted unless you are in a minority group.

Happened on at least one occaision that someone didnt get promoted for that reason and was told that. Supervisors never informed you on your work progress and you work with many of them. Terms without notice happens. Orientation is 2 days means really nothing but at least they feed you the casino buffet during both days. Funny at the interchange meeting there was a prize for a buffet and no one wanted to claim it. Benefits for Part timers were no use to me.. The medical insurance was more expensive for part timers.

PTO time was given but almost every day was blacked out for months in advance. It was nearly impossible to get a day off in a short period of time weekday or weekend and much longer for weekends. Also the k you had to be with the company for five years to be vested and get their matching.

Competition is coming in and with the poorly managed place here I am sure a few will be sprinkling into the new casinos that will open this year and in two years from now. Management needs to be more welcoming to new workers. The poker director never came forward to meet me or make much contact with other people.

I only saw him in passing once during my time ago. And he wasnt very receptive either. Documentation is needed to progress. It only takes one supervisor who may not like me or my name report it to the director and get the employee fired.

Management should try to find another job fit for people if they didnt fit in the department. Management needs to get off this ego trip also. You will get the hours you need and all the benefits you can ask for. Also the union is another huge perk. Once you are on the floor you have the supervisors and dual rates that are on power kick from being in the suit. They are very rude, disrespectful, and they do not care about anything or anyone but themselves.

They have personal conversations in front of customers where they are cursing and customers can clearly hear what they are saying. Dealers like to argue with each other in front of customers.

Everything on the floor is just unprofessional in general. If you become a dealer they openly tell you that you have different procedure for everything.

If you are coming from another casino that's not how things are suppose to work. Train all floors, dual rates, and pit bosses properly and get everyone on the same page when it comes to table game procedures. Thanks for your comments. We offer 14 courses to our leadership to build their management skill set. We are also evaluating table games procedures to bring more consistency to our department.

Employees are expected to park on the 7th floor of the garage Monday through Thursday, which has easy elevator access. This isn't particularly inconvenient. However, Friday through Sunday, employees are expected to park approximately two miles away, in the ever emerging "off-site parking" a terrible trend that treats employees as expendable to customers - there is no reason employees should not have continued access to the garage or to the mall parking lots. Park in the mall parking lot anyway and just walk to the employee entrance.

Arrive 10 minutes prior to your shift instead of Pass all the chumps waiting for the shuttle bus back to the off site parking lot walking back to your car. Laugh quietly to yourself as you leave for home 20 minutes before them all.

This is a terrible characteristic to have:

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The company has a lot of employee programs that help out with a lot family issue's. Maryland Live Casino is a casino where many of its managers have professional ethics.

They value the good employee and take care of them. They have benefits like the medical plan, perfect attendance bonuses, growth opportunity. They carry out motivational activities where the employee participates and can earn money or products such as television, food in some of their restaurants and many more things.

Very fun place to work at people per shift a lot of time members everyday something new was happening in your department. A bit on the clique' side. Friendly, but there was definitely a "favorite" mentality. I enjoyed my time there, but was also a bit of a relief to move on. Not the cleanest casino. I dont like the point system. Management was hard to locate when needed. Any complaints were deligated from one person down the line til it was swept under the carpet.

Face pace busy work environment. My overall review of Maryland live would be very fast paced environment busy. I worked in the cage unfortunately the cage was very unorganized we were always short staff due to the high turnover rate the supervisors are inexperienced and lack professionalism. A typical day really depends on with what i was assigned to do for that day. I learned how to work with people and be around guest with different cultures and backgrounds.

The management were courteous and respected my ideas and concerns. The absurdity is fun, for a time. Worked as a marketing rep at MD Live for over a year. It was the first job that got me interested in my path of production and live music.

However I was unable to advance myself in that field while working there. I also do not believe that I was fairly compensated for the extra work that I was asked to do in my role, such as become the house emcee. The guests were typically fun to interact with, but as my tenure moved on I began to see the effects of gambling addiction up close and the impact it has on people's lives.

At that moment I started to lose faith in the job and question what I was doing. I loved working there. I loved working for them and outside of the schedule I have never worked for a job where I loved every single co worker and every single manager and supervisor I ever had.. The care about you and are genuinely concerned with your well being and your success. I highly recommend this company. As previous reviews have said this can be a fun place to work depending on your position and how well liked you are.

A third was hired by Maryland Live and worked at the casino. They say the Arundel Mills casino broke federal and state laws, and they want back pay and damages. Their lawyers are asking that the suit go forward on behalf of all people who participated in the training. Carmen Gonzales, a spokeswoman for Maryland Live, called the allegations "wholly without merit.

Maryland Live was authorized to start running table games in a referendum approved by voters in November The casino began advertising the school almost immediately after the referendum passed, the plaintiffs say, and received 9, applications. But it offered spots at the dealer school to only applicants, the plaintiffs say — almost the exact number it intended on hiring.

In a news release at the time, the casino said acceptance into the course did not guarantee employment. Are you sure you want to replace it? How does your company compare? Get a free employer account to respond to reviews, see who is viewing your profile, and engage with your candidates. Follow Add a Review. Close Your trust is our top concern, so companies can't alter or remove reviews.

Pros Flexible management and they are willing to work with you when an emergency arises. Cons Prefer not to answer this question at this moment in time. Flag as Inappropriate Flag as Inappropriate. Join the Maryland Live Casino team. See Our Latest Jobs. Advice to Management do not have any advice at this time. Pros The people are great!

Cons Lack of growth and low pay. Pros Good money, meet a lot of interesting people, coworkers are fun to work with. Cons Overall management style makes communication difficult. Advice to Management Keep doing your best.

Cons Miscommunication between management, Dept. What a great bunch of people!!!

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